In a Nutshell: Many small businesses and entrepreneurial startups in the US may have innovative ideas but are considered too risky by traditional banks to be approved for merchant accounts. Without this essential banking mechanism, a business can’t accept credit card or electronic payments from its customers. eMerchantBroker is a merchant account provider and payment services processor for high-risk businesses of all types. The top-rated broker specializes in matching even hard-to-approve businesses with banks that want to provide them merchant services. Through an extensive partnership network, eMerchantBroker consultants can tailor their solutions to meet any business need. Other services include business funding solutions, check processing, protection against chargebacks, and providing payment gateways.
“Dream big, for every dream precedes the goal.” That was the message that greeted me for years every time I sat down at my desk to begin my day. The quote was written on a card my father had given me, and I was moved and inspired by it every time I looked at it.
Entrepreneurship and the dream of running your own business are deeply embedded in the fabric of our nation. Part of what comprises the American Dream is knowing that, with hard work and sacrifice, we can create an enduring legacy for ourselves and our families. And with advances in technology, it’s never been easier to start a business.
The Small Business Administration reports that companies with fewer than 20 employees make up nearly 90% of all businesses in the United States. And small businesses account for nearly 65% of all new jobs created over the past two decades. But there’s something these numbers don’t tell us. Frequently, it can be difficult for businesses just starting out — or those that operate in certain industries — to find the banking and payment processing support they need to be successful.
eMerchantBroker is a merchant account provider and payment processor that specializes in high-risk merchant accounts. High-risk might mean a business is newly established, or that it operates in an industry that is more susceptible to fraud or abuse.
Whatever the case, companies like eMerchantBroker, which carries an A+ rating with the Better Business Bureau, often provide the lifeline these businesses need to survive and grow. We recently spoke with Derrick Kuntz, a sales consultant and specialist at eMerchantBroker, to learn more about the unique merchant account services the company provides.
“What our clients love about eMerchantBroker is that we truly care,” he said. “We talk to every single business owner and get to know their business. We then work with banks that specialize in the types of business our clients are in.”
Those words are music to the ears of countless startup company founders. When many traditional banks won’t, EMB helps business owners who want to start handling credit card and e-commerce transactions to move their in-demand service or product.
A Full Range of Services for High-Risk Merchant Accounts
When we think about the types of services that small and growing businesses require, accepting electronic payments is right near the top. The ability to process debit and credit card transactions, as well as taking checks by web and by phone, means more flexibility and higher sales for a business. EMB specializes in providing these critical payment services for hard-to-approve businesses.
In addition to payment processing, EMB also offers short- and intermediate-term business funding for high-risk businesses. This includes cash advances for fast access to working capital, as well as ACH business funding solutions.
Chargebacks are another problem small businesses face, and the issue can be particularly pervasive in some industries. Chargebacks are disputes that customers make to their banks when they pay for products or services with a credit card. eMerchantBroker’s Chargeback Shield helps protect merchants by immediately notifying them when chargebacks occur and assisting in resolving disputes through the Cardholder Dispute Resolution Network (CDRN).
Although it may seem straightforward, the world of payment processing is anything but simple. Payment processors charge different rates and provide varying services, which often means a business is exposed to higher-than-average charges and less protection.
Addressing this issue in our conversation, Derrick said, “We try to make the decision as easy as possible for a potential client. We’re very transparent about our pricing and our process. Before you commit to anything, you’ll know all of the rates you’ll be getting.”
eMerchantBroker Serves Any and All Business Types
Many of the companies that make use of eMerchantBroker’s services are in technology and e-commerce, which some financial institutions consider high-risk. Thanks to the internet, some of these businesses can be started on a relatively modest budget. However, their typically inconsistent cash flow makes banks and traditional processors unwilling to take a chance on them. eMerchantBroker is different.
“We work with any type of business, no matter what the perceived risk is,” Derrick said. “We can get almost any business approved, either with credit card processing or check processing. We can get businesses approved even if the business owner has terrible personal credit — in the 500 range, in some cases.”
It’s this flexibility and desire to support underserved industries that keeps eMerchantBroker rated highly among industry monitors. Industries served by EMB include software and e-book sales, travel and timeshares, seminar promoters, nutritional and herbal supplement sales, and tech support companies. In fact, EMB is able to approve up to 95% of the merchant applications.
Experience and Personalized Service Sets EMB Apart From the Competition
So how is it that eMerchantBroker is so effective at getting high-risk businesses accepted while maintaining high ratings with business groups? One reason is the dedicated and experienced staff of consultants it has managed to build. Derrick told us each consultant has at least 10 years of experience in the industry. These experts handle all of the technical setup themselves.
“We’re very hands-on, and do all of our implementation in-house,” he said. “Once the account is approved, we call the client. We do a test transaction right on the phone and make sure that everything’s working perfectly and help to integrate it with the client’s website. The entire process can take as little as five minutes, but we spend as much time with the client as necessary to make sure it’s working.”
For small business owners struggling to maintain their day-to-day operations, this dedicated technical support and expertise is crucial. Not only do they get the financial and business support they need, they’re also given the complete setup and functional support right from the start.
The philosophy at eMerchantBroker is that merchant payment services should be flexible and not an impediment to a business, Derrick told us. EMB helps high-risk businesses by giving them the respect and the opportunities they deserve.
From competitive pricing and fast application processing to problem-solving and round-the-clock support, eMerchantBroker is firmly on the side of small businesses and entrepreneurs.