In a Nutshell: Credit repair agencies play a valuable role in our consumer finance system, but let’s face it, not all of them are what they claim to be. That’s why a company like MSI Credit Solutions, with its 50-point credit score improvement guarantee, is such a welcome relief. While many agencies solely focus on removing negative items from a credit report, MSI understands what’s truly important to its clients — raising their credit scores, which can save them thousands of dollars through lower interest rates on loans for large purchases like homes and cars. The majority of clients give MSI an “excellent” rating, and Trustpilot reviews rate the Dallas-based company a 9.6 out of 10. MSI Credit Solutions has earned our Editor’s Choice™ Award for helping clients repair and rebuild their credit.
When some close friends of mine were looking to buy their first home, they asked me what they could do to ensure they got the best rate possible. I told them what I’ve written here many times — get a copy of all three of your credit reports and review them closely. Dispute any entries that are not yours and work to bring your score up as high as you can.
Over the subsequent three months, my friends did just that, and they were shocked at the difference it made in the mortgage rate they suddenly qualified for. With just a little effort, they were able to save untold thousands of dollars in interest on their home loan. Success stories like this aren’t uncommon, but for many would-be homebuyers the situation is more complex.
A credit score in the poor to even fair range can often make buying a home simply unaffordable. In situations like this, turning to a credit repair agency makes a lot of sense. Credit repair specialists are experienced in the complex, and often arcane, rules around removing negative entries from a credit report and can often succeed where an individual consumer might not.
Dallas-based MSI Credit Solutions is one such company. MSI specializes in helping prospective homebuyers improve their credit scores, allowing them to qualify for better loan terms and saving them thousands of dollars in interest charges. One aspect that makes MSI unique, though, is the company’s almost unheard of 50-point credit score improvement guarantee.
We were intrigued by this unique promise, as well as by all of the positive customer ratings the company has received, so we reached out to Ricardo Mendiola, the Founder and CEO of MSI Credit Solutions to find out more about the 50-point guarantee.
“The guarantee really provides consumers with an assurance that they will see results,” he said. “The truth is that our average score increase is in the 75- to 150-point range. We chose 50 points as the minimum, but most of our clients see score improvements that are much higher.”
It’s these results and the priority the company places on consumer education that have led us to honor MSI Credit Solutions with our Editor’s Choice™ Award for helping clients repair and rebuild their credit.
Offering Mortgage Seekers the Credit Score Increases They Need to Save
MSI helps consumers who want to restore and rebuild their credit histories. The company specializes in leveraging the rights of the consumer and works to identify and remove erroneous or improperly attributed entries on credit reports. All of this is of great service and benefit to potential homebuyers, and Ricardo told us that group comprises the majority of the company’s business.
“Most consumers we help are those looking to purchase a home,” he said. “Our services are built to get them through the process from A to Z. Once they qualify with their credit scores, we set them up with a Realtor and lender in their area so they can accomplish their goals.”
It’s this focus on setting and achieving goals that distinguishes MSI from others in the space. In fact, the word “goal” was one we heard quite a lot in our conversation.
“We’re very goal-oriented here at MSI, and the majority of our clients are trying to get their credit ready to purchase their first home,” Ricardo said. “That’s going to be one of the biggest purchases they’ll ever make, and a good credit score is very important in this process.”
Setting goals is something MSI does with clients from the start. The process begins with an initial free consultation to determine the current condition of a consumer’s credit. Ricardo told us the company will never enroll a person who is not in a good position to benefit from MSI’s services.
“If we look at their credit report, and we see that they’re past due on items, or late payments are still going on, they need to focus on those things first because they’re just never going to get out of that hole in improving their credit,” he said. “We want to make sure we set them up for success.”
MSI also places a strong emphasis on working directly with consumers and keeping them apprised of the progress along the way.
The Reviews are In: Clients Give MSI an ‘Excellent’ Rating
The personalized approach MSI takes in dealing directly with consumers is paying dividends, which is apparent when you note that it’s achieved a 9.6 out of 10 rating with Trustpilot. The reviews show 94% of clients rate MSI as ‘Excellent.’ This alone is quite a testimonial to the company’s commitment to helping consumers.
Just a few of the reviews we’ve read include comments like:
“The results came way faster than expected and exceeded my expectations.”
“In only 1 month of signing up with MSI, my credit score has jumped over 130 points.”
“If they could do this for my credit situation, I’m pretty sure they could help anyone.”
“They have changed my family’s perspective, and have educated us on good credit.”
The company’s Facebook page has plenty more glowing reviews from satisfied clients, as well, including an average of 4.7 stars out of 5 from more than 650 reviews. This type of customer satisfaction is a rare occurrence in many industries but is especially unique in the credit repair field.
MSI’s Educational Approach Aims to Avoid Repeat Business
It may already be obvious from its client-centric approach, but it’s worth mentioning that MSI places a high value on educating consumers about credit and credit scores. MSI’s website includes a resources section devoted to educational articles and videos explaining topics from understanding your credit score to recognizing abusive debt collection practices. These are free resources, and the company encourages people to take the time to go through them and educate themselves on all things credit related.
All of this is part of MSI’s commitment to helping clients succeed in their credit score goals. This was apparent in something Ricardo told us, somewhat tongue-in-cheek.
“What we tell clients all the time is that we love helping them, but we don’t want them to come back,” he said. “If we never see them again, it means we’ve done our job because they’ve been successful in managing their credit.”