Who Can Claim Up to $650 in Concora’s Robocall Settlement?

A $9.375 million class action settlement could put an estimated $250 to $650 in the pockets of some people who received robocalls from Concora Credit.

To qualify, people must not have been Concora Credit accountholders when they received artificial or prerecorded calls from the company on their cellphones between May 2, 2021, and May 31, 2026.

Of the $9.375 million settlement, $8.375 million will go into the settlement fund. The other $1 million will be used for measures intended to strengthen Concora Credit’s compliance with the Telephone Consumer Protection Act.

To make a claim, eligible class members must submit a claim form by Oct. 19. By doing so, class members with approved claims will receive a share of the settlement fund and, in turn, release certain TCPA-related claims against Concora Credit.

People who did not receive a postcard notice must request a claim form from the settlement administrator. They must also provide proof that they received a qualifying artificial or prerecorded call or message. Their completed claim form must be postmarked by Oct. 19.

The Robocall Claims Behind the Settlement

Alexis Seals initiated the class action against Concora Credit. In the lawsuit, she alleges that Concora Credit violated the TCPA by placing or causing to be placed artificial or prerecorded calls to cellphones without prior express consent.

Seals and Concora Credit chose to settle because of the time, risk, and expense associated with continuing the lawsuit, according to the court-authorized settlement notice.

The settlement resolves the disputed claims. It does not mean that a court found Concora Credit liable.

How Much Could Claimants Receive?

Administrative costs, attorneys’ fees, litigation costs, and a potential incentive award to Seals will be subtracted from the $8.375 million settlement fund. After all of those costs are considered, the rest of the fund will be divided equally among class members with approved claims.

It is estimated that each approved claimant will receive between $250 and $650. The actual payment may be higher or lower depending on the number of approved claims.

If the court grants final approval, approved claimants will receive their payments no later than 30 days after the judgment becomes final.

The next step is a final fairness hearing on Nov. 24. At the hearing, the court will decide whether the settlement is fair, reasonable, and adequate and should receive final approval.

A decision may not come that day. The court could postpone its decision or reschedule the hearing, and an appeal could delay payments.

Claim, Opt Out, or Object by Oct. 19

Class members who do nothing will not receive a portion of the settlement fund. If the court approves the settlement, class members who do nothing will release certain TCPA-related claims against Concora Credit.

Class members may instead exclude themselves from the settlement. Those who do so will not receive a share of the settlement fund, but they will retain the right to pursue the covered claims on their own.

The deadline for class members to exclude themselves from the settlement is Oct. 19.

Settlement class members who wish to object to the proposed settlement may also do so by Oct. 19. Objecting is different from excluding yourself. A class member who objects remains part of the settlement unless that person also follows the requirements for exclusion.