The Dedicated Account Managers of Pyramid Credit Repair Help You Achieve Your Long-Term Credit Goals

The Dedicated Account Managers of Pyramid Credit Repair Help You Achieve Your Long-Term Credit Goals
Lauren Keys
By: Lauren Keys
Posted: April 15, 2016
Experts share their tips and advice daily on, helping subprime consumers navigate the world of personal finance.

In a Nutshell: The software behind Pyramid Credit Repair allows you to track exactly what the company’s credit experts are working on, and their dedicated account managers answer any questions you have along the way by online chat, by phone, or by after-hours text. Each account manager assists a maximum of 30 clients, so you can always directly reach the person helping you understand how your credit affects your long-term financial goals.

Your credit impacts so many aspects of your life, from buying a home to getting a job, but credit repair isn’t a quick fix. Truly turning your credit history around requires real changes on your part, and in some cases, the professional help of a credit repair company.

Pyramid Credit Repair is a divergence from the typical credit repair business model, which preys on desperation and immediacy. Instead, the company seeks clients who want to take control over their credit report and begin to build their history.

A photo of the Pyramid Credit Repair logo

Through its software, it provides easy tracking data to see what your account manager is working on for you as well as the status of each account. As a service, the company’s account managers offer ongoing support as they address your credit concerns with in-house experts.

Simply purchase the software — just $39 — and you’ll receive your own miniature pyramid filled with a credit card-sized USB of the installation within 2 business days. After you complete the 5-step set-up, which takes about 25 minutes, your account will be ready to begin the credit repair process with your account manager.

Innovations Help You Stay on Top of the Repair Process

Part of the initial setup includes pulling your credit report from different sources. The software then scans your reports to identify areas of improvement, which then gets exported to your cloud-based dashboard for your account manager to review and manage.

“What makes the repair process at Pyramid unique is its hierarchy of team members who work to serve our clients,” said Nick Dawson, one of the account managers on staff at Pyramid.

While its Credit Experts work directly with creditors and the bureaus to dispute items and help repair your credit, the Pyramid Account Managers act as mediators between the experts and you, the client.

The Pyramid Credit Repair kit

Upon sign up, you’ll receive Pyramid’s proprietary software kit within two business days.

A dedicated account manager means you’ll receive direct responses and explanations for any part of the process (the software has chat functionality), and you’re able to see everything happening within your account in real time through the dashboard. The software works on Windows, Mac, and Linux operating systems.

The team of specialists working behind the scenes allow you to see and understand what they are doing for you every step of the way.

“Each account managers oversees no more than 30 clients,” said Nick. “This allows all of us account managers to be accessible at every point so clients can engage and learn more about how credit works, how to fix it, and how to stay ahead of problems.”

Nick went on to explain that account managers provide a phone number which you can text for help after business hours. If you’d prefer to call your account manager, voicemails are typically returned within 15 minutes.

Having extremely accessible account managers is highly beneficial because as you browse your real-time, cloud-based dashboard of status updates from the credit experts, you may find that you want to discuss any changes submitted, and your account manager will be standing by for you.

A Promise of Satisfaction with Your Repair

Another unique aspect of Pyramid’s business model is that the billing is month-to-month, so you’re never locked into a contract. Plus, the company promises your satisfaction, or your money back.

Above all, Nick said they care about providing transparency throughout the process, so you can learn about your credit along the way.

Abiding by the Fair Credit Reporting Act

Thanks to the Fair Credit Reporting Act of 1970, credit bureaus have 30 days to respond to any dispute, so you can start seeing changes to your credit report in as little as a month, so long as the credit bureau approves such amendments.

Pyramid helps stay on top of the deadlines and compliance rulings necessary to clean up your credit report, so you can focus on longer-term financial goals. However, the company does promise you will start to see results within 30-45 days (an extra 15 days is added if the credit bureau requests a reply extension).

Spreading Financial Knowledge with College Scholarships

As part of the company’s commitment to impacting present and future financial health, Nick outlined the new scholarship program Pyramid is working on. Once the application is made available, the scholarship will be open to any U.S. citizen who is dual-enrolled in high school and pursuing a bachelor’s degree at least half-time at an accredited university or college.

The Scholarship Fund will be awarded to the two students who, as part of their application, create and share the most compelling video essay. Detailing the importance of credit, the best ways to manage money and debt, and how to safeguard your data against identity theft, the video essay will help applicants learn more about finance, and possibly impact their community as they share their ideas.

Pyramid Helps You Aim for a Better Financial Future

Nick said he’s glad Pyramid focuses so much on long-term goals, rather than quick fixes to larger, overarching credit problems.

With dedicated account managers and a commitment to future financial health, this different approach and level of transparency is rare from the credit repair service industry. Nick is proud to be a part of a company that truly focuses on the consumer.